SJP Accessibility
We’re constantly working to make the St. James’s Place website as usable and accessible as possible for every user.
We have made every effort to ensure that this website meets or exceeds the relevant legal requirements. We believe that this website meets or exceeds the requirements of the level A criteria of the World Wide Web Consortium Web Accessibility Initiative (WCAG WAI) 2.0 guidelines.
We want everyone to be able to use our site but understand that this is a work in progress. Here’s what you can expect when you visit:
- Images include meaningful alternative text so screen reader users aren’t missing out.
- Buttons, links, and form fields are clearly labelled for assistive technology.
- You can use the site in portrait or landscape — we don’t lock page orientation.
- Most pages have a clear title to help with navigation; we’re fixing a small number that are missing titles.
- We’re improving colour contrast and link visibility. Some text and in paragraph links may be harder to see than they should be, and we’re addressing this in our templates.
- We’re refining keyboard navigation. You should be able to move through links and controls using a keyboard. We’re tidying a few patterns where hidden items can still receive focus.
- We’re also correcting page language settings on a small number of pages to support screen reader pronunciation.
Last checked: 28 February 2026
Make the site easier to use with your browser
You can personalise how pages look and sound using features built into your browser. Pick the one you use and try the tips below.
- Immersive Reader (distraction‑free reading): On a text‑heavy page, select Enter Immersive Reader from the address bar (or right‑click selected text → Open in Immersive Reader). Change text size, spacing, colours, line focus, and translate the page. [support.microsoft.com]
- Read Aloud: Edge can read pages to you with natural‑sounding voices. Open the page menu (…) → Read aloud. [microsoft.com]
- Reading mode (clean, adjustable view): Right‑click a page → Open in reading mode (shows in a side panel). Adjust font, size, colours, spacing — and listen with read‑aloud. [support.google.com]
- Live Captions (automatic subtitles for audio/video): In Settings → Accessibility, switch on Live Caption to auto‑caption media in Chrome. [support.google.com]
- Zoom (make pages bigger): Use Zoom controls or keyboard shortcuts (Ctrl/Cmd and + / –), or set a default zoom/font size in Settings → Appearance. [support.google.com]
- Reader (clutter‑free reading): Tap/click aA in the address bar → Show Reader (where available). Then adjust font, size, and background. [support.apple.com]
- Change text size quickly: In Safari, use aA to increase/decrease text on a site; on Mac you can also use Option‑Command‑Plus/Minus. [support.apple.com]
- Reader View (clean layout + read‑aloud): Click the Reader View icon in the address bar (F9). Customise font, size, spacing, themes, and use Read aloud. [support.mozilla.org]
- Zoom: Use + / – / 0 to zoom in, out, or reset; set a default zoom or “text‑only” zoom in Settings → Language & Appearance. [support.mozilla.org]
If you need something else
We’re here to help. If you use assistive technology and run into a problem on our site, please contact us and tell us:
- the page you were on,
- what you were trying to do, and
- any assistive tech or browser you use.