SJP Frequently asked questions
Definitions
A registrar is responsible for maintaining the register of shareholders. The register includes the relevant details associated with St. James’s Place’s ordinary shareholders, including the number of shares that each shareholder holds, contact details, dividend payment preferences and share certificates in issue.
A dividend is a payment to shareholders paid out of the Company’s distributable profits. It is paid to everyone who holds shares at the record date. It can be paid in cash or used to buy more St. James’s Place shares (see below).
This means ‘without dividend’. Before we announce a dividend, we consult with the London Stock Exchange and set the ex-dividend date. If you buy shares before the ex-dividend date, you are entitled to the most recently announced dividend; if you buy after that date, the dividend goes to the previous owner of the shares.
The dividend is based on the number of shares held by each shareholder and is paid to the shareholders on the share register at a specific date known as the record date. This is currently two days after the ex-dividend date. If you receive a dividend and are not sure if you are entitled to it, contact the agent who sold your shares for you for further advice.
Dividend information
The final dividend is typically paid in May, with the interim dividend paid in September. The recent St. James’s Place dividend history is available on this website and shows both the amount per share and payment dates.
If you have not received your dividend payment, please contact the registrar.
If you lose a dividend cheque you should contact the registrar immediately, confirming which payment has been lost. They will then arrange for the cheque to be stopped and will issue you with a duplicate. Dividend cheques are currently valid for one year from the date of payment.
Yes, you can ask to have your dividends paid directly into a UK bank or building society account, which avoids the risk of cheques being lost in the post or mislaid. The dividend will be credited to your account on the payment date and you will not have to wait for a cheque to clear on your account. A tax voucher will be sent to your registered address or sent electronically if we have your email address so you know when and how much has been paid into your account. If you would like your dividends to be paid in this way, please contact the Company’s registrar who will provide you with an appropriate mandate form. This form is supplied with your dividend if you receive a cheque. Please take care when completing the sort code and account number as we cannot accept liability if you give incorrect information and your dividend is paid into the wrong account.
The Company operates a DRIP which means that shareholders can elect to receive their dividends in the form of new shares. For further information, please contact the registrar.
The Company replaced the former Scrip Dividend Scheme with a DRIP in 2012. For further details, please contact the registrar.
It depends on the certificate. Please contact our registrar if you have queries about certificates you hold.
If you lose a tax voucher you should contact the registrar, confirming which tax voucher has been lost. A duplicate will be issued upon payment of an administration charge.
When you change address, it is important to inform the registrar as soon as possible to ensure that the register is updated and you receive all shareholder communications and dividends. You can do this online at www.investorcentre.co.uk or by sending a letter to the registrar, which should include the following:
Your name in full, as shown on your share certificate(s)
Your previous address
Your new address
Your shareholder reference number
All such correspondence must be signed. For security reasons, the registrar cannot accept address changes over the telephone.
It is important to inform the registrar as soon as possible. You should write to the registrar giving full details of the following:
Your old name
Your new name
A copy of any legal documentation, such as marriage certificate or deed poll
Where your name has changed as a result of separation or divorce and you wish to revert to your maiden name, a copy of any supporting documentation must be sent to the registrar. All correspondence must be signed. For security reasons, the registrar cannot accept name changes over the telephone.
If you have several St. James’s Place share certificates, you can ask for your certificates to be consolidated into one. Please send them to the registrar, together with a covering letter. A fixed charge applies for the consolidation of up to 10 certificates with an additional charge for each additional certificate thereafter. You should retain the counterfoils as they may be required for tax purposes. Shareholders returning certificates might wish to use Special Delivery when returning share certificates.
