The sudden death of her sister made Claire Smith, 45, re-evaluate her life. She tells us how setting up her own business has improved her work-life balance and how her trusted financial adviser has helped to secure her financial future. Meanwhile, her daughter, Georgia, 18, is following in her mum’s entrepreneurial footsteps…

Claire

Claire's story

Claire Smith’s sister, Michelle, was fit and healthy when she died suddenly of a pulmonary embolism at the age of 37. Claire went into shock at the news. “It was completely out of the blue,” she says. “It was horrendous.” 

Overnight, her entire outlook changed. “It made me re-evaluate my life,” she says. “I had been working in the corporate world, in sales and marketing, for 25 years. I had a high-pressure, target-driven, full-on job, five days a week, which involved travelling all over the country. I loved it – but it was exhausting. And I just decided I didn’t want to do it anymore.” 

With two kids of her own, Claire realised what was important to her. “I was one of those mothers who was always in a business suit, running around like crazy. I wanted the flexibility to pick and choose my own hours so I could spend more time with my parents and children.” 

She decided to take the leap and set up her own marketing business. Five years later, she still has clients who signed their first contract in the company’s early days and have been with her ever since. “The rewards have been phenomenal,” she says. St. James's Place

Taking control

claire and georgia

A few years after Claire set up her business, the world came out of lockdown. It made her think about what the future held for her and her family. “I’m 45 now, and I’d love to retire by the time I’m 55,” she says. 

She adds: “I haven’t necessarily been good with money in the past. When I earn it, I spend it.” 

But becoming self-employed made her aware that she needed to change her behaviour. “I knew I had to have more control of my finances,” she says. She also felt she needed a clearer picture of how much she was saving for her retirement, as she had multiple pensions in different places. 

Claire realised she needed professional financial advice. Since her best friend, Lauren, is a Partner at St. James’s Place, it made sense to talk to her. “I find financial planning can be overwhelming, but speaking to Lauren put my mind at ease,” says Claire. “I had 100% trust in her. I knew she knew what she was talking about.”

Financial planning for business owners

Here are three important financial considerations for entrepreneurs:

Are you paying yourself in the most tax-efficient way?
For many limited-company directors, the best way to keep your tax bills low is to take a small salary and pay the rest of your income as dividends.

Don’t think of your business as your pension
Planning to sell your business to fund your retirement is risky, as you might not get as much as you expected. Instead, it usually makes sense to build up a retirement fund by paying into a pension. The bonus is that your pension contributions will also benefit from Corporation Tax relief.

Are you adequately protected against risks?
It makes sense to have an emergency cash fund in case business dries up. But what would happen if you were unable to work for a long period of time, or if key members of your team were incapacitated? Here, having the right insurance in place can prove invaluable.

An SJP Partner can help you make a holistic financial plan that spans your business and personal life.

“I wanted the flexibility to spend more time with my parents and children”

Claire Smith,
Client

The first thing they discussed was Claire’s pension. “She advised me of my options, and we worked together to find the best solution,” says Claire. Lauren helped her to consolidate her various pensions, which has given her real peace of mind. “My pension is much easier to manage now,” says Claire. 

Lauren also advised her about a ’comfortable’ amount she could put into her pension each month. “I wasn’t being realistic at first, and she helped me arrive at a happy number,” Claire says. “I think the advice and guidance she gave me was priceless.” 

Claire also decided to review her existing life insurance protection and increase her level of cover. Her sister’s sudden death had brought home to her just how important it is to have this kind of protection. “I wanted my children and my husband to have a bigger lump sum if the worst should happen to me,” she explains. 

The protection team at SJP were “fantastic”, she says. “The advice and support they gave me was amazing.” Covers you for your entire life and will pay out a lump sum, regardless of when you die.

Living life to the full

phone

For Claire, the biggest benefit of running her own business is the improvement to her work-life balance. She can go on several holidays abroad each year and spend much more time with her family than she used to. “That’s what’s really important to me,” she says.

Being self-employed enables her to be creative and to spend her time working only on projects that excite her, with people she really enjoys working with. “I’ll do a discovery call and if, during that call, the client and I aren’t vibing – which doesn’t happen very often – I’ll advise them to go elsewhere. Because I want to work with people who are on my level, who enjoy my company.”

And the success of the business has put her into a secure financial position. She and her husband have almost paid off the mortgage on their home.

From a personal perspective, getting financial advice has made a big difference to how Claire feels about her finances – and her future.

“Lauren’s advice has been invaluable to me. Her knowledge and experience have given me confidence. I trust her implicitly, and I know she’s got my best interests at heart,” she says.

The amount Claire is saving should allow her to meet her retirement goals and start drawing down her pension when she’s in her late 50s. “My husband and I plan to travel a lot,” she says. “He loves playing golf and I love sunbathing – and we both just want to enjoy life.”

Claire says she has learned the hard way that life is precious. “And now, I just want to make the most of it.”

“I’m 45 now, and I’d love to retire by the time I’m 55”

Claire Smith,
Client

Georgia's story

“Lauren explained how to invest in ISAs in steps, using diagrams, and made everything seem not as confusing as it had been”

Georgia Smith,
Client
georgia

Claire’s daughter Georgia, who is 18, is already following in her mother’s footsteps as a businesswoman. At 15, sick of working in part-time hospitality jobs for low wages, she set up her own social-marketing business, Evolve Your Social.

Three years later, she has just finished her A levels alongside working on projects for seven different clients and hosting the Social Commuter Podcast, which is about social-media marketing and drops weekly.

“I’ve got so many business ideas and plan to have three businesses by the time I’m 19, instead of going to university,” she says.

Georgia has always been savvy with her finances and explains that, unlike her mum, she’s a natural saver. “I’m careful with my money,” she says. “I have a financial planner that I fill in every month, and I budget everything I spend.”

She’s now earning more than four times the hourly wages of most of her peers and, after seeking advice from Lauren about what to do with her spare cash, has started saving into a pension.

“I would rather do that than have a wild night out and spend £200 eating and drinking,” she says. “I love concerts and I like going shopping occasionally with my boyfriend, but I’ve never really seen the benefit of big nights out.”

Lauren also helped Georgia to navigate the world of ISAs and Child Trust Funds. “Georgia got access to her Child Trust Fund when she turned 18,” her mum, Claire, explains. “We got £250 from the government when she was born. Then, on her first birthday and on her christening, some relatives gave her money, and we saved that in the fund too. It added up to £6,500 in the end.”

Georgia dress

With Lauren’s help, Georgia decided the best thing to do with this lump sum would be to transfer it into a Stocks & Shares ISA, where the proceeds will be free of Income Tax and Capital Gains Tax. “Lauren explained how to invest in ISAs in steps, using diagrams, and made everything seem not as confusing as it had been,” says Georgia.

Despite having different instincts when it comes to spending or saving, her mother has been a huge role model for Georgia in other ways. “I started my business because of my mum and have learned so much from her,” she says. “I was a very shy kid, and she taught me to network and helped me with my people skills. She’s pushed me out of my comfort zone – and she’s always been there for me when I’ve needed her help and advice.”

Georgia is aware that there is a gender wealth gap and wants to be among the young women of her generation who help to close this. “My goal is to run a big marketing agency within five years and semi-retire by the time I’m 40,” she says. “If I’m not a millionaire by then, I’ve done something wrong.”

Getting financial advice from Lauren at a young age has played an important role in putting her on the right path towards this goal. “It was very helpful,” Georgia says.

Claire says she’s in awe of her daughter, who has dyslexia, is predicted all A*s in her A levels and, on behalf of a charity, goes into schools to talk about working in business and inspire other young people. “She’s a phenomenal 18-year-old,” she says. “She knows what she wants in life, and she’s determined to achieve it. I’m super proud of her and everything that she does each day. And I want to support her as much as I can.”

This is just one client’s story and each situation is unique. The advice given to Claire and Georgia was provided after a full evaluation of specific needs, circumstances and requirements, and was correct at the time it was given. The solutions provided may not be suitable for everyone, and the information provided here does not constitute advice.

The value of an investment, ISA and pension with St. James’s Place will be directly linked to the performance of the funds selected and may fall as well as rise. You may get back less than the amount invested.

The favourable tax treatment of ISAs may not be maintained in the future and is subject to changes in legislation.

The SJP view: sound advice is a constant for life’s ups and downs

We all experience major moments in life that can transform your perspective on the world and your plans for the future.

That could be a tragic event, such as the death of a loved one. Or it could be a happy occasion, such as starting a business or making your initial steps into the adult world and earning a good income for the first time.

Whatever happens, whatever your plans and whatever changes you make, one thing is constant: having sound financial advice before, during and afterwards is vital. A financial adviser can help you put a plan in place that matches your goals and then work with you to adjust it as you make your way through life’s ups and downs.

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SJP Approved 07/05/2025